About Us

At FireSafeKit  We're a husband-and-wife team who personally experienced the devastating effects of wildfires during the California evacuations. With backgrounds in engineering and disaster response/humanitarian aid, we combined our expertise to create FireSafeKit. Our mission is to provide homeowners with a comprehensive, easy-to-use wildfire protection solution, giving them peace of mind and a sense of security.

 

Return Policy

Due to the nature of the products we sell, we do not accept returns on any parts that have touched water . All other parts can be returned with a 30% restocking fee if they are in brand new condition. No returns or exchanges can be made 30 days after sale. No exceptions. Buyer pays return shipping. Original shipping cost is non refundable. International orders might take 1-6 months to arrive. We will never re-ship products a second time if they do not arrive. No refund can be given until after the insurance claim pays Fire Safe Kit for missing parts and shipping. No exceptions. 
If you need to return/exchange a product for any reason and you are shipping it back from outside of the USA you will have to pay for shipping it to us. Fire Safe Kit cannot send prepaid shipping labels to customers outside of USA for any reason